According to the regulations, the consumer and user shall have the right to reject the product for a maximum period of 14 calendar days without indicating the reason and without incurring at any cost, except those provided for in art. 107.2 and 108 of the RD1 / 2007, of November 16, which approves the referred text of the General Law for the Defense of Consumers and Users.

The client will have a maximum period of 15 calendar days from the day of receipt of the good or product requested to inform TransWorld 2000, S.L. about his desire to reject the product. The withdrawal implies that, TransWorld 2000,S.L. It will proceed to return the amount already subscribed by the client within a maximum period of 14 calendar days, "all return requests will be given by all our usual customer service pathways."

In the event that a client wishes to return a product, it is taking into account two possibilities.

A) Return of the material by mistake when formulating the order, or change, or dismissal of the product.

In this case, the product will be removed and the amount will be paid as long as the matter not this deteriorated nor has been used and retains its original packaging. The material will be withdrawn by our means and the transport costs will be deducted from the corresponding fertilizer.

B) By default of the product.

In this case the product was removed, proceeding to its change or substitution as long as possible, and if it was not the cost of it, without any additional cost for the client, after checking by www.tw2000.es that the material has not deteriorated by improper use or by an alien cause.

In any case, we should always be informed before proceeding to the refund of a material, and no return after 15 days after the supply of the product.